Conditions de vente

Terms and Conditions of Sale – International (USA / Canada / Australia)

 

These Terms and Conditions of Sale apply to the purchase of physical products via the website evioxa.com, operated by:

 


1. Scope and Application

These Terms govern all product sales made through this website to customers located in the United States, Canada, and Australia. By placing an order, the customer acknowledges and agrees to be bound by these Terms.


2. Product Information

Products are described as accurately as possible. Images are for illustration purposes only. Availability may vary by region.


3. Prices and Taxes

Prices are shown in [currency], inclusive of all applicable sales taxes (GST/HST for Canada, VAT for Australia, or state/local taxes in the US if applicable).

USA Note: Sales tax is applied depending on the buyer’s state of residence.

Canada Note: GST/HST is charged as per province.

Australia Note: Prices include 10% GST as required.


4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, Amex)

  • PayPal

  • Apple Pay / Google Pay

  • Buy Now Pay Later (e.g., Afterpay, Klarna, Zip)

  • Bank Transfer (where supported)

Payment is due in full at the time of order.

Installment payments are subject to approval by the payment provider. The merchant is not responsible for decisions made by third-party payment processors.


5. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order in the event of payment issues, fraud suspicion, or stock errors.


6. Shipping & Delivery

Shipping timelines vary by region:

  • USA: approx. 5–12 business days

  • Canada: approx. 6–15 business days

  • Australia: approx. 7–14 business days

Delays may occur due to customs clearance or external factors.

Delivery is provided to physical addresses only, no PO Boxes unless explicitly stated.


7. Returns and Refunds

Returns are accepted for defective, damaged, or incorrect items.

Buyers must contact customer service within [number] days.

USA: No mandatory return period, but 14–30 days is standard.

Canada: Some provinces require up to 30 days return right.

Australia: Change-of-mind returns are not required by law.


8. Warranty

We provide the statutory warranty for defective products:

  • USA: Limited warranty provided as-is, unless otherwise stated

  • Canada: Coverage under Consumer Protection Acts per province

  • Australia: Goods must be of acceptable quality under the Australian Consumer Law


9. Liability

Our liability is strictly limited to the amount paid for the product.

We are not responsible for indirect, consequential, or incidental damages.


10. Governing Law

  • USA: Governed by the laws of the State of [Your State]

  • Canada: Governed by the laws of the Province of [Your Province]

  • Australia: Governed by the laws of New South Wales (or your state)

Disputes will first be subject to amicable resolution; failing that, they will fall under the jurisdiction of the competent courts.